Terms and Disclaimer
Thank you for visiting Pet Oxygen’s (“Pet Oxygen” or “Our”) website (“this website”). You may access or use this website or related services (collectively, the “Services”) in accordance with the following terms of service and any other terms referred to on this website (collectively, the “Terms of Service”). By using the services, such as placing an order on this website, you agree to all terms of service. This Agreement does not acknowledge any relationship (partnership, collaboration, employment or otherwise) between you and Pet Oxygen. This agreement does not entitle you to be a representative of Pet Oxygen. Pet Oxygen reserves the right to make changes to this website, related policies and agreements, privacy policy, and these terms of service at any time. You should browse this website regularly to check the above-mentioned policies and agreements, privacy policy and updates or changes to these terms of service.
Sign Up
You can choose to register an account to use the services provided by this website. By registering for an account, you agree to provide personal information that is true, correct, current and complete in all respects. For more information on how we use your personal data, please see our Privacy Policy. Persons under the age of 18 must inform a parent or guardian of Superior’s Privacy Policy before registering to use the Site and Services. Superior reserves the right to only accept orders from persons over the age of 18. By using this site, you agree to be responsible for all activities performed under your account. You are responsible for keeping your account and password secure. If you feel or suspect that someone has hijacked or used your account without authorization, please contact us immediately.
Prohibited Matters and Violations
If your account performs activities including but not limited to the following, we may take relevant actions against your account:
A) use any technique in an attempt to hide the use of multiple accounts, or disrupt any of our services in any way
B) Post any message that contains unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially or ethnically objectionable material
C) Promote or send any spamming
D) Pretending to be someone else or providing any false information. Pet Oxygen reserves the right, in its sole discretion, to terminate any account. In such event, we will email you to notify you of account termination.
Intellectual Property
All Pet Oxygen software and content (which is defined as, or includes any text, audio or music, film, images, photographs and pictures) are the intellectual property works of Pet Oxygen and are protected by intellectual property, copyright laws and international treaty provisions Protect. This website is for personal and non-commercial use only. Use of the Content for any non-personal and/or non-commercial use is only expressly authorized by Pet Oxygen and/or its third party licensors. Do not publish, reproduce, distribute, sell or license any content from this website without prior consent or authorization from Pet Oxygen. Any unauthorized actions may result in civil consequences or criminal penalties.
Pet Oxygen reserves the right to withdraw or modify any service without notice. We will not be responsible if for any reason this website is unavailable at any time or for any period.
Third party link
This website may contain other websites or resources that are not administered or prepared by Pet Oxygen. We have no control over these sites and resources, and therefore we will not be responsible for any loss, damage or allegations whatsoever arising out of or in connection with the use of these sites and resources.
Pet Oxygen is not responsible for the content or accuracy of any off-site, including, but not limited to, the advertisers of this site. Use of sites or resources other than this site is at the user’s own risk and subject to such sites’ respective terms of use and service.
Purchase qualification
– To shop at Pet Oxygen, the following conditions must be fulfil:
A) aged 18 or above
B) Hold a valid credit or debit card issued by a licensed bank that Pet Oxygen accepts as a form of payment, or hold a valid PAYPAL account
C) To ensure that the personal and payment information provided by you is valid and correct (including email address, real name, telephone number, billing information and other information requested by this website
– By placing an order on this website, you authorize Pet Oxygen to charge your credit/debit card or PAYPAL account for the total amount of the order. You also expressly authorize us to use the personal data you provide to carry out appropriate anti-fraud checks, such as credit checks, and, where necessary, to transmit or obtain information about you to or from third parties. Third parties include, but are not limited to, credit reference agencies or anti-fraud agencies, and such agencies may hold relevant information. For more information on how our company uses personal data, please see my privacy policy
– All ordered items are subject to warehouse availability and confirmation of order price. Items in the shopping basket are not reserved and may be purchased by other customers.
– This website is for personal use only. Customers are not allowed to purchase goods from this website for resale or business development purposes.
Product Description
Pet Oxygen will endeavor to ensure that the content and product descriptions on this website are accurate and complete. However, we do not warrant that the content and product descriptions are accurate, complete, current and error-free.
Price
– The prices indicated on this website are in Hong Kong dollars. Acceptance of your order constitutes your agreement to pay the price displayed on this website unless an obvious error occurs. Every effort is made to ensure that all prices displayed on this site are accurate, but cannot guarantee that all prices are correct and reserve the right to correct any errors. If we discover an incorrect price for any of the products you have ordered, we will notify you as soon as possible, at which time you will have the option to reconfirm or cancel your order. If we cannot contact you, we will treat the order as a cancellation order.
– If your credit/debit card is not a Hong Kong dollar account, the final charge will be calculated in your account currency by your card issuing bank based on the applicable exchange rate on the day it processes the transaction.
Payment
– We accept payment by VISA, MASTERCARD and PAYPAL from customers.
– If you use the above credit/debit card and online payment methods, you confirm that you are the holder of the credit/debit card or PAYPAL/account, or are authorized by the holder. We will not be responsible for any delayed or stopped delivery if your credit/debit card issuer refuses to authorize payment to Superior.
– Our transaction process complies with the strict international security standards set by the payment card industry, allowing you to experience a safe and secure shopping experience. If you have registered an account on this website and decide to store your credit card information with us, your information will be fully encrypted, used only to process the transaction you want to make, and stored safely in our system. In the absence of our negligence, if any third party obtains unauthorized access to the information you provide when using our services, we shall not be liable for any losses you may suffer.
Accept order
– When you enter your personal information, payment information and submit the order, we will send you an email to confirm receipt of the order. This email is only an acknowledgment of receipt of the order and does not constitute an acceptance of the order. Your order has been accepted and your contract with Pet Oxygen is complete when we send you an email confirming that the item has been dispatched. Only the items listed in the confirmation email sent at the time of shipment are included in the contract. Therefore, all sales contracts are concluded in the Hong Kong Special Administrative Region in English.
– Pet Oxygen reserves the right not to accept an order for any reason in its sole discretion. Reasons include but are not limited to one of the following:
A) The items you ordered are out of stock, or have been withdrawn because they do not meet our quality standards or because one or all of the ordered items are subject to delivery restrictions.
B) We find an error in the price or product description
C) We failed to obtain payment authorization
D) You do not meet the purchase qualifications set out in the terms of service
– If there is any problem with your order, our customer service team will contact you as soon as possible.
Delivery and Pickup
– When you place an order online, the Pet Oxygen team will try their best to complete the delivery within the estimated time, but there is no guarantee that the goods will be delivered to you within the estimated time.
– Pet Oxygen insures each order in transit until it is delivered to you or picked up. When picking up the item, you will need to sign a product receipt acknowledgment. After signing, you start to take responsibility for the goods. If the consignee or pick-up person is not the original purchaser, or if the delivery is a gift, you accept the signature of the above-mentioned person as proof of delivery and indicate that Pet Oxygen has completed your order and accept the transfer of related responsibilities. For purchases over HK$1000, Prestige will provide free delivery service and cash on delivery option. If the order amount is less than HK$1000, you must choose bank deposit, and the goods will be sent out after confirmation by Pet Oxygen. Pet Oxygen reserves the right to update the shipping policy at its sole discretion without prior notice.
Your rights
These Terms of Service are not intended to affect your rights under the laws of the Hong Kong Special Administrative Region.
Responsibility
– The opinions expressed by designers, companies or third parties and their affiliates who sell products on this website to any media are purely their personal opinions. Pet Oxygen is not responsible for any such opinions and such opinions do not necessarily reflect those of the company.
– Pet Oxygen does not warrant that use of the site and services will be error-free, or that the site or the server that supports it is free of viruses or other harmful components. We recommend that all users of this website ensure that they have up-to-date software, including antivirus software.
– Certain events may occur outside the Company’s reasonable supervision, such as severe weather. In such circumstances, Pet Oxygen will endeavor to maintain the service, but will not be liable for any failure to meet these Terms of Service.
Indemnity and Waiver
– You agree to hold us harmless and, at our request, to fully indemnify us, Pet Oxygen (including its employees, directors, agents, affiliates, licensors and suppliers) for any All liabilities, claims, costs, damages and losses, including attorneys’ fees. This includes any other person using the Site under your account, whether through your actions or inaction.
– If you violate the terms of service and we do not take any action against your behavior, it does not mean that the company waives the exercise of our rights and solutions in other violations of the terms of service.
Complaint
We have a complaint handling procedure, if a dispute arises, it can be resolved immediately. For any complaints or comments related to your order, please contact our Customer Service Team.
Privacy Policy
Pet Oxygen (hereinafter referred to as “we”, “our company” or “Pet Oxygen”) respects that anyone who browses this website or participates in Pet Oxygen’s activities or registers to use Pet Oxygen’s services or online content (hereinafter referred to as “Services”) ”) privacy rights of persons. We will ensure that the personal data collected, transmitted, stored and used will be handled in compliance with the provisions of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of the Hong Kong Special Administrative Region) (hereinafter referred to as the “Ordinance”). The term “personal data” has the meaning given to it in the Regulations.
Purpose and use of personal data collection You do not need to provide any personal information to browse or use this website. When you attend Pet Oxygen events or register to use our services or online content, we collect your personal data to enable us to provide services to you. You may refuse to provide us with personal data, but in this case, we may not be able to provide services to you. By providing your personal data, you agree to our use of your personal data in accordance with this Privacy Policy Statement.
The personal data that Pet Oxygen collects from you may be used for the following purposes:
To identify you and any accounts you have opened to provide you with services
To verify identity and/or conduct credit checks, to process payment instructions for you in connection with the Services or to collect debts due, to process orders, bill and fulfill orders of our directly market
Directly promote the products and services of our business partners, and design the services you need
Conduct market research, statistical analysis and behavioral analysis
Carry out program viewing survey and analysis customer data
Analyze and analyze your shopping preferences to design our website and content to cater to your specific preferences
To provide you with customer service
Handling your complaints and account inquiries
Prevent and deter fraud Audit Disclose any other use directly related to the original purpose for which personal data was collected as required by applicable laws, rules and regulations
Categories of Personal Data Collected
Personal data collected by Pet Oxygen may include:
1. Your personal and contact information, such as name, gender, date of birth, identity card number, telephone number, social media links, email address, residential address, mailing address and/or billing address,
2. Your business information, such as company name and title,
3. Your account information, such as the first and last 4 digits of your credit card account number or user account number,
4. Your household income and personal interests, and
5. Your computer or mobile device IP address, real-time location information, browser settings, browsing history and/or other internet-recorded information.
Confidentiality, disclosure and security of personal data
Pet Oxygen will not trade your personal and contact details for gain unless you have given your written consent. Pet Oxygen collects and holds personal information about you will be treated confidentially; however, if it is necessary to perform legal obligations in accordance with legal requirements or requirements, or provide services to you, or perform the original purpose of collecting personal information or directly related purposes , the company may disclose such information to the following persons (whether they are located in Hong Kong or outside Hong Kong):
Courts with jurisdiction, law enforcement agencies, or other government statutory or regulatory departments, institutions or organizations affiliated companies of the company, participating in service sales and marketing or administration, or sellers or contractors, agents or other services that provide goods/services Supplier Any other person under a duty of confidentiality to the Company, including corporate group members, IT consultants, data processing contractors, auditors, accountants, or lawyers who have undertaken to keep such information confidential
Banks, financial institutions, credit card issuers, or debt collection services
Any questions, comments, suggestions or information, other than personal data, sent by you or posted on our website or any part of the website, are deemed to have been voluntarily provided to the company in the form of non-confidential and non-proprietary information. We have the right to use, reproduce, disclose, transmit, publish and/or publish such information elsewhere, including but not limited to providing such information for the purpose of developing and promoting services and meeting customer needs. to any contact company.
Pet Oxygen will use all reasonable endeavors to ensure that all personal data held by Pet Oxygen is stored in a secure, secure and secure location.
We will endeavor to keep all personal data we collect confidential. However, please understand that we cannot guarantee the security of transmitted data.
Transfer of personal data outside Hong Kong
Where operationally necessary, the Company may transfer personal data outside the Hong Kong Special Administrative Region for the purposes for which it was collected, or for purposes directly related thereto. Any relevant data transfer will comply with the provisions and constraints of the Ordinance.
Storage of Personal Data
Unless the law requires Pet Oxygen to keep your personal data for a specific period of time,
Pet Oxygen will only keep personal data for as long as it fulfills the original purpose for which the personal data was collected, or a purpose directly related to it.
Direct marketing
Pet Oxygen intends to use the personal data collected from you for direct marketing purposes and to do so requires your consent. The company holds your name, phone number, contact address, social media links, product and service portfolio information, transaction patterns and behaviors, browsing records, program viewing habits, personal interests, and the company may use relevant information for direct marketing of our services , and the following products and services of our business partners.
We may contact you by mail, telephone, social media links, SMS, text/image/video message, fax, email, etc. If you do not wish to receive any direct marketing communications from us, you may update your preferences at any time through your registered account or the unsubscribe link we provide. Upon receipt of your notice, we will cease to use your personal data for direct marketing purposes and you will not be charged for this.
Use of “Cookies” files
A “cookie” file is a small text file that is stored on your computer (or other electronic device) when you access our website. We use “cookies” files on this website to:
Identify your identity when you browse this website Obtain information about your preferences, viewing and browsing behaviors, online activities and Internet usage Continuously track the items stored in your shopping basket, and assist you in research and statistical analysis through checkout procedures , to help us improve our services, better understand visitors and visitors’ requirements and interests, provide advertisements that suit your personal interests, and more effectively carry out our, business partners and advertisers’ promotional and advertising plans to make your online activities more efficient and your experience better Better to make security measures more stringent
The information we obtain using “cookie” files may not contain your personal information. Although we may obtain information from your computer or other electronic devices (such as IP address, browser settings, browsing history and/or other Internet record information), it may not be able to identify you personally. Since non-personal data is intermingled with personal data, we treat such data as personal data for purposes of our Privacy Policy. In certain circumstances, we may collect your personal information, but it must be voluntarily provided by you by completing an online form, or collected when you purchase goods or use services on our website.
If you do not allow the use of “cookies” files, you can make adjustments on your Internet browser. If you deactivate the “cookies” file, you are aware that some functions of our web pages may not be available.
Connection page
This privacy policy statement only applies to our website. Our web pages may contain links to other web addresses and web pages. Whenever you activate any of these link sites, such as clicking on any advertiser’s link section, you have left our site; and any personal information or any other information you provide to any other party after leaving our site The information is not within the scope of the company’s control. Your browsing or use of other sites is at your own risk.
Access to and correction of personal data
If you have any questions about Pet Oxygen’s Privacy Policy, or wish to access or correct your personal data, you may notify us in writing at the following address:
Pet Oxygen
Attn: Privacy Officer
Room 506-7, 5/F, OfficePlus@Prince Edward, 794-802 Nathan Road, Prince Edward, Kowloon
In accordance with the Ordinance, the Company reserves the right to charge you a reasonable fee for the relevant data access request.
Rental Terms
1) Rental and purchased items are non-refundable.
2) Termination of Agreement: Please notify Pet Oxygen 7 days prior to expiration date.
3) Deposit Refund: Pet Oxygen will issue a check within 7 days of the medical device being returned to Pet Oxygen.
4) Tenants should understand that use of medical devices should be advised by a physician and Pet Oxygen is not responsible for any health problems.
5) If the medical device is damaged, the tenant will be charged 10%-20% of the retail product price as compensation and all parts must be returned to Pet Oxygen.
6) If the medical device is lost, the lessee will be charged 80% of the retail product price as compensation.
7) Medical devices may not be sublet or resold to others.
8) Pet Oxygen reserves the right to make any final decision.
Terms of purchase
Pet Oxygen expressly states that Pet Oxygen has not approved or endorsed the content provided by third parties or organizations on this website or any other website linked to this website, and Pet Oxygen is not responsible or liable for any such content. Liability (however such liability arises). Pet Oxygen disclaims all liability for any loss or damage whatsoever arising out of or in connection with any content contained on this website. Pet Oxygen reserves the right, at any time and in its absolute discretion, to omit, suspend or edit any content contained on this website without giving any reason and without prior notice. It is the user’s responsibility to evaluate all content contained in this website and to assume all responsibilities for the use of such content. When the product is sent out, the ownership of the product will be transferred from this website to you. We are not responsible for the delivery delay of the product due to customs policies or tariffs or flight delays, etc. The time of international mailing may also be affected by different factors. Extended , such as Christmas, Chinese New Year, Easter and other long holidays or strikes. While Pet Oxygen cannot guarantee delivery without delay, we will do our best to process and ship your order as quickly as possible. *Delivery time may be delayed due to repeated verification of credit card information by Pet Oxygen website and bank. *Please Note: Some orders may take longer to ship due to longer customs clearance in some regions or under certain circumstances. *If you encounter the above situation, please contact the relevant courier company to check the delivery progress of the goods. Ordering terms Customers who accept online or offline ordering services provided by Pet Oxygen must agree and accept the following ordering terms before they can enjoy online or offline ordering and delivery services. The relevant terms apply to Hong Kong and other regions.
Order online or offline
All orders or deposits are non-refundable.
Please note that since the order form is processed by computer, it cannot be canceled or changed halfway after the order is placed. Pet Oxygen is not responsible for order form problems that occur with computer systems.
After placing an order, even if additional purchases of the same or other products are made on the same day, Pet Oxygen may be regarded as another order, and relevant postage and handling fees will be charged. Please apply correctly.
Customers order online, but regardless of any transaction, even if the computer system shows that the transaction has been completed, Pet Oxygen has the right to cancel the transaction after notifying the customer. Pet Oxygen reserves the final right to accept or not purchase orders.
When filling out the order form, please confirm that the name, email address, phone number, and delivery address are correct, so as to ensure that the goods are delivered to the designated place quickly. Pet Oxygen will not be responsible or compensate for any loss caused by wrong information provided by customers.
If the customer fails to make the payment via PayPal and notify Pet Oxygen within three days, the transaction will be automatically cancelled.
The products sold are all taken in kind. Due to the influence of the environment, light, printing and picture combination during shooting, the actual product may have slight deviations from the real thing. Please forgive me.
If the product sold is defective, please go to the Pet Oxygen store for a replacement within 7 working days after the arrival of the product together with the delivery note and receipt.
Most of the products sold are imported with original packaging. Pet Oxygen will do its best to ensure sufficient supply of products. Occasionally, some products will be out of stock due to delays in import delivery. Please forgive me. If there are occasional shortages, Pet Oxygen will contact you separately Inform customers that refunds due to out of stock will be returned within one month; sorry for the inconvenience.
Due to tax differences in different countries, product prices do not include local customs duties or local sales taxes.
All products sold are for the customer’s personal use only, not for any commercial use. Pet Oxygen has the right to refuse any order request suspected of being used for commercial use.
Pet Oxygen has the right to unilaterally reserve the right to change all the above and other terms and conditions related to the sale of goods without any prior notice. If the customer does not agree, the online ordering service can be terminated, and the ordered goods will not be affected.
For the delivery service of the order, the company uses SF Express and Hongkong Post. Your rights with respect to the delivery of goods are governed by the relevant company’s terms and conditions, which you may refer to on request. If you choose the company’s services, you agree that the company entrusts S.F. Express or Hongkong Post to handle all shipping matters for you. The company will not be responsible for any acts or omissions of related companies. If SF Express or Postal Service or the supplier fails to contact you for delivery within 30 days, Pet Oxygen has the right to cancel the order and no refund will be issued.
Overseas Orders / Shipping Notes
1) If the goods are shipped to a region or country outside Hong Kong, you will be regarded as an importer locally, and you may need to pay surcharges, various taxes, or register or apply for an import license for the relevant goods at the destination of delivery. These charges and Document claims are subject to the laws of the destination of shipment, and Pet Oxygen cannot control or predict the amount of such charges, and Pet Oxygen will not be liable for any such payments or document claim procedures. If customers have any questions about the import tariffs and laws of their country, please contact the local customs.
2) If you click “Confirm” to complete the order process, it means that you accept and are willing to be responsible for all surcharges, taxes or import documents for the delivery of the ordered goods.
3) If you choose “Express Mail”, you can enjoy a faster delivery time, but according to customers’ opinions, “Express Mail” will also delay the receiving time due to customs inspection and taxes at the destination. Please note that the recipient is solely responsible for all customs matters and taxes.
4) If the shipment is rejected and returned to Pet Oxygen, we will charge shipping fee (including outbound and return shipping), handling fee and return order processing fee (15% of the total order value), and the balance will be returned to the customer. Note: Due to the payment of surcharges, various taxes, or the registration of related goods to the destination of delivery or the application for import licenses, etc., all involve the import laws of the local country, we must truthfully report the value of the goods, and some countries even It is stipulated that the details of the goods contained inside, including the documents of the value of the goods, must be attached to the package for customs clearance. Therefore, we cannot under any circumstances adjust the value of the goods on the customs declaration documents according to the customer’s request. Special arrangements during the novel coronavirus: the actual delivery time depends on the actual situation. In case of delay in delivery due to special circumstances, no notice will be given. If customers have any questions about the order, please email to [email protected] or WhatsApp 63653994.
*Pet Oxygen reserves the right of final decision
Terms of Use Updated: March 2022